CLIENT FEEDBACK

What do people think of our debt counselling? Read the reviews and feedback below.

"It took me about four weeks to phone CAP after finding the leaflet. I wish I had done it much earlier. When my caseworker came round she was so friendly. I was able to give her all the paperwork, she took it all away and said 'dont worry it will get sorted out'. For the first time in seven years I dont mind the postman putting post in my door. I am a year into my CAP Account and I now manage to have food on the table and sometimes a little cash for social events with friends."
Jason, Bracknell

"I had got into debt during a long term relationship, and thought that I could buy love and affection. By the time I realised how much debt I was in, I was in total despair. My CAP caseworker was really friendly and totally non-judgemental, and nothing was a bother for her. CAP took away all my worries in one go – I feel like a different person. I now know exactly how much I can spend each month, and last Christmas was the best I have had in many years, as I was free from worry. In my opinion, your service is second to none. Thank you to everyone from CAP for returning my life to normal. I can now sleep at night without worrying about bailiffs knocking at the door. I cannot put into words the help that you gave me. Thank you."
John, Teeside

"I too was in debt and could see no way out. I was suicidal but CAP showed me it was possible to get out of debt and be stress free. Thanks CAP for all that you do, you are truly a blessing."
Ian, Edinburgh

"My son who lives with me had somehow got himself into debt. We didn't know what to do or where to turn. We were afraid to answer the door or the phone. CAP have visited my son & myself & I felt immediate relief when I had listened to them. The whole situation had made me ill with worry & I know he is still not out of the woods but we can now see a light at the end of the tunnel. Thank you."
Rob, Co. Durham

"I am so grateful to CAP not only are they helping me, but also my niece. I am so relieved and happy that I got in touch with CAP. I will be forever grateful and I will keep spreading the word about how excellent they are."
Gill, Liverpool

"Since I’ve started working with CAP my life has been sorted out. They've helped me to budget and sort my debts out, making sure that I’ve got enough money to live on each week. CAP helped me to get control back into my life. Although it has been hard, it has helped me to regain my self respect."
Suzanne, Lancaster

"Before I went to CAP, I wouldn’t answer the phone or door, and was getting loads of letters every day. I felt suicidal – everything had got on top of me. Now I no longer receive phone calls and have only the occasional letter. As the pressure is lifted I am coping better."
Claire, Bracknell

"We were hounded with letters and phone calls. It got to the stage where we couldn’t answer the phone and dreaded the postman coming. Our CAP Caseworker was very understanding and helpful, and very dedicated to getting our money problems sorted out. The phone calls have now stopped and we forward any letters to CAP. We are now a lot more relaxed and don’t dread the phone ringing."
Paul, Leeds

"Following the break up of my marriage after fifteen years, I was over £30,000 in debt, disabled and sick. I was depressed and frightened, feeling guilty at being unable to control my own finances. My Caseworker immediately calmed me and was very caring, patient and utterly open-minded. He didn’t judge me, and he told me to stop feeling guilty. CAP lifted the pressure enough for me to breathe, and helped me realise that I could afford to live. Many, many thanks from my whole family for lifting the burden without any guilt."
Margaret, Fleetwood

"We didn’t really know which way to turn until we made an appointment with CAP. Our Caseworker was kind, considerate, and professional – she treated us with the utmost respect. She put our minds at rest and we are now feeling a lot less stressed and much happier."
Tom, Bradford

"With my Caseworker, I felt as if I’d found someone who not only helped but also made me feel that I was a worthwhile person. Through CAP, I realised there would be an end to my debt and that I'm not a failure. CAP has enabled me to become ME – I’d forgotten how to laugh or make conversation, and I've realised that God is always there and to put my trust in him. Thank you for giving me my life back."
Joanne, Prestonpans

"Before I got in contact with CAP, I didn’t know which way to turn as I got myself into a lot of debt. I felt suicidal. After working a few months with CAP, I don’t want to commit suicide anymore."
Andrew, Lancaster

"CAP are truly wonderful, nothing is too much trouble – a truly professional service."
Chris, Bradford

"I was having a breakdown. I was in a mess, and thought there was no way of it getting better. I just wanted to die. My Caseworker calmed me down and brought me back to life. He’s the kindest person I’ve ever known. Twelve months ago, I was suicidal and there was no way out – I lived in a black hole. Now, I’m coming out of it ten times better and I’m able to work again – all thanks to CAP."
Julie, Fleetwood

"There are not enough words to describe my Caseworker – she is fantastic! She is professional, non-judgemental, sympathetic, kind and friendly. She genuinely wants to help. She goes the extra mile. CAP took on all my stress – now I can see light at the end of the tunnel."
Hannah, Bradford

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